- How is geo-grid tracking different from regular rank tracking?
- A regular rank tracker checks your keyword from one location and reports one position. Geo-grid tracking runs the search from every point on a grid across your area and plots each result on a map, so you see where you show up well and where you don't, street by street.
- Are the scans live?
- Yes. Every point is a fresh Google search, run when the scan runs, with the search location set to that point's exact coordinates. Nothing is cached or estimated. Large grids are queued for a minute or so before they run, and scheduled scans run at the time you set.
- Which Google engines can a scan use?
- Three. Google Maps reports your Maps position at every point, out of the top 20. Google Search + AI Overview reports whether you're in the local pack's top 3 on Google's results page, and when an AI Overview shows, whether it cites you, which businesses it names and which pages it draws on. Google AI Mode reports whether Google's AI Mode names your business at every point, and which businesses and sources it uses. Each scan runs on one engine, and scheduled campaigns can run any of the three.
- How accurate are the results?
- Each point is checked with the search location set to that exact coordinate, using signed-out Google results with no search history, in the main language of the country. That shows what a new customer standing at that point would see. Someone signed in to Google can see a slightly different list, because Google personalises results by history and device.
- Why do grid results move less than other rank trackers?
- Google ranks local results on relevance, distance and prominence, so where a search happens changes what it shows. A tracker that checks from one spot reports one position, and a small change in that spot can move it. A grid repeats the same points on every run and reports the share of points where you make the top 3, so one unusual point doesn't swing your result.
- Where do the business addresses come from?
- Google Maps returns them directly. Google's results page and AI answers often name a business without an address, so we match each business to its Google business listing and add the address, category and rating. We only do that when the match is clear. When it isn't, the address is left blank rather than guessed.
- Do you track my position in Google's web results?
- No. We measure the places Google lists businesses: Maps, the local pack, AI Overviews and AI Mode. Google's web results (the list of website links) are the one part of the page we can't measure reliably from outside, so we don't sell a number for them.
- Why is AI Mode named or not named rather than a position?
- Because an AI answer is written text, not an ordered list. Google's AI Mode can name the same businesses in a different order each time, so a position would suggest a precision that isn't there. At every point we report whether it named you, and across the grid, how often.
- Can I schedule scans for a particular time of day?
- Yes. Scheduled scans run daily, weekly, every two weeks or monthly, on the day and at the time you choose, in your time zone. A restaurant can scan "pizza near me" every Friday evening, and an agency can have every client's scans finished before Monday morning.
- Do I need a separate scan for each keyword?
- Yes. Each scan targets one keyword, engine and grid, which keeps the data clean and comparable. Running the same keyword over time with the same grid lets you see exactly which points moved. Credits are used per grid point.
- Which countries and cities do you support?
- Google Maps and Google Search scans work in every country where Google Maps operates. Google AI Mode scans are available for locations in the US, UK and India, which is where we can check it reliably.
- How often should I re-scan?
- For most businesses, weekly scans strike the right balance between noise and signal. Agencies tracking competitive terms often run daily. Scheduled campaigns automate this on any engine: set it once and we run it for you.
- Can I white-label reports for my clients?
- White-label reports are included on Agency and Enterprise: your logo, brand colours and your own report sub-domain on the client reports you share. Geo-grid scans can be shared by link on every paid plan with no login needed for your clients. On Agency and Enterprise those links carry your branding; on Starter and Pro they show standard SearchOps branding.