Local SEO SoftwareChatGPT Visibility

Know when ChatGPT recommends you, and who it picks instead

When a customer asks ChatGPT for a local recommendation, it names a handful of businesses and moves on. ChatGPT Visibility shows you whether you are one of them. Set prompts for every service you sell, asked the way your customers ask, put them to ChatGPT on a schedule, and see every answer with proof it named you, who it named instead, the searches it ran and the sites it trusted.

See pricing
Presence · Wrenfield Dental, LeedsChatGPT
I need a dentist in Leeds who can see me on a Saturday. Who would you recommend?
Ready to buyThe after-work booker
ChatGPT

A few practices in Leeds offer Saturday appointments:

  • Wrenfield DentalMatched by your phone numberSaturday clinics every week, well reviewed for nervous patients.
  • Millpond DentalCentral, with online booking and a Saturday morning list.
  • Fernbrook Smile StudioPrivate practice with early and weekend slots.

It is worth calling ahead, as weekend lists fill quickly.

Visibility rate

64%+9

Share of voice

22%

Named with reasons

11

answers said why

Visibility rate

How often ChatGPT's answers include you, across every prompt and every check.

Share of voice

Of every business ChatGPT named, how many of those namings were yours.

Named with reasons

Whether ChatGPT says why it recommends you, or just lists your name.

Consistency

Named in 9 of 12 checks. Every figure shows how much evidence is behind it.

01/Know what to ask

Keyword Manager

A prompt for every service you sell, asked as your customers

Tracking ChatGPT is only as good as the prompts you put to it. In Keyword Manager your keywords are grouped into the services you sell, and each service is asked as each kind of customer you get, with your town written in.

Prompts are written per service, not per keyword, so fifty ways of searching for one service are asked about once and a longer keyword list never makes your checks cost more. Write and reword them yourself, or have the agent word them the way each customer would.

  • Services built from your Business Profile, your website and the searches you already rank for
  • Prompt ideas written from your own evidence, never from invented prompt volume
  • Every prompt says where it came from, and keeps its results when you reword it
See how Keyword Manager works
Keywords · Emergency dentist · Wrenfield Dental, Leeds
Emergency dentistNamed 6 of 8 Rename or move

Keywords that bring customers

emergency dentist leedsemergency dentist near mebest emergency dentist leeds Add a keyword

Prompts

The everyday customer

Who's a good emergency dentist in Leeds?

4/4StandardReword
The private payer

I'm paying myself. Which emergency dentist in Leeds is worth calling?

2/4Written for themReword
The nervous first-timer

I'm terrified of dentists and in pain. Who in Leeds is gentle for an emergency?

3/4YoursReword
Other keywords: 6 more, each tracked on GoogleWrite tailored prompts

Customers

Find the moment the answer changes

Customers rarely ask plainly. They are watching the cost, need someone outside normal hours, or are nervous and want somewhere patient. Each customer you add is asked alongside the everyday customer, who just asks, so you see the difference in ChatGPT: recommended on the plain ask, missing the moment price or the time of day comes up.

Nothing runs until you say so. The Run a check dialog prices each service before anything is spent, and a schedule runs weekly, every two weeks or monthly once you save it.

  • Customers defined by one need, never by age or background, each drawn as a character
  • Suggested from your reviews and keywords, with the everyday customer always measured
  • Results by service and customer, for both engines
  • Copy your customers and plain asks to your other locations
LLM Visibility · Results · Wrenfield Dental, Leeds
The everyday customerChatGPT

Can you recommend a dentist in Leeds for a check-up?

5 of 6 checks

named you

The private payerChatGPT

Which dentist in Leeds offers good value check-ups if I pay myself?

1 of 6 checks

named you · Millpond Dental named instead

Run a check now

6 services · 18 prompts, each asked of ChatGPT and Gemini

This check costs about 36 checks

Nothing runs until you press it, and nothing is scheduled until you save a schedule.

02/See what ChatGPT does

Presence

Every response, with proof it is you

Every response ChatGPT gives is saved word for word, with every business it named. We only count you when the answer shows it is you: your phone number, your website or your address, or your name together with your street or your town.

A name that merely looks like yours is held back as Needs a look and never counted. Tell us once whether it is you, and every check remembers.

  • Filter by who was asking, or by outcome
  • Compare with the previous check to see what you gained and lost
  • Another of your locations is recognised as yours, not counted as a rival
Presence · Wrenfield Dental, LeedsCompare with previous check
All responses · 5Named you · 2Needs a look · 1Not named · 2

Emergency dentist in Leeds open today

Shortlisted

Who ChatGPT named in this response

Wrenfield Dental · YouMatched by your phone numberMillpond DentalLarkspur Dental CareFernbrook Smile Studio

I'm paying myself. Which dentist in Leeds offers good value check-ups?

Absent
Ready to buyThe private payerNamed last check, not this one

Best dentist in Leeds for implants

Mentioned
ComparingNew since last check

Do I need a dentist or a hygienist for stained teeth?

Cited only
Exploring

Dentist near Leeds station taking NHS patients

Needs a look
Ready to buy
ChatGPT named a business like yours, but nothing proves it is you. Is it?Yes, that's usNo, not us

What ChatGPT searched for

See the searches behind the answer

When ChatGPT searches the web to answer, it records the searches it ran. We keep them across every check, so you can see which searches come up again and again.

A search ChatGPT keeps running where your site is missing is a page worth writing. Add it as a keyword in one click.

  • The searches ChatGPT ran, and how many checks each one appeared in
  • Which town or area each search names
  • Add any of them to the keywords you track
Presence · What ChatGPT searched for

Emergency dentist in Leeds open today

emergency dentist leeds same day

Seen in 6 checks+ Track as keyword

leeds dentist open saturday

Seen in 4 checks+ Track as keyword

dental emergency leeds out of hours

Seen in 3 checks+ Track as keyword

urgent dental appointment leeds nhs

Seen in 2 checks+ Track as keyword

Insights

What holds over time, not what happened once

One check is a sample. Insights pools every response over 7, 30 or 90 days, or all time, and tells you what is consistently true: who holds the share of voice in ChatGPT, the keywords you always win and the ones you never do.

Every figure carries the number of checks behind it, so you can defend it in front of a client.

  • Who ChatGPT names, and how consistently
  • The first half of the window against the second, so you see which way it is moving
  • Where ChatGPT gets its answers, and why it picks the businesses it picks
  • Who's asking: how each of your customers does against the plain ask
Insights · Wrenfield Dental, Leeds

Who holds the share

0%10%20%30%Millpond Dental 23%Wrenfield Dental 22%Larkspur Dental Care 15%Fernbrook Smile Studio 13%

Pooled over every response in 12 checks, never an average of averages.

Keywords you win

  • emergency dentist leeds10 of 12
  • saturday dentist leeds9 of 12
  • nervous patient dentist8 of 12

Keywords you never win

  • cheap dentist leeds0 of 12
  • dental implants leeds1 of 12

Summary

Every keyword, from Map Pack to answer engine

One row per keyword: how often ChatGPT and Gemini name you, how steadily, and whether they agree, beside AI Mode, AI Overview and the Map Pack. The Map Pack is a real ordered list, so it gets a position. Answer engines get counts.

Summary · Wrenfield Dental, Leeds
Answer enginesGoogle search
Keyword ChatGPT GeminiSteady in ChatGPTEngines agreeAI ModeAI OverviewMap Pack
emergency dentist leedsNamed 4 of 4Named 3 of 410 of 12 runsBoth name youCited youCited you#2
saturday dentist leedsNamed 3 of 4Named 0 of 49 of 12 runs ChatGPT onlyShown, not youNot shown#5
dental implants leedsNamed 0 of 4Named 2 of 41 of 12 runs Gemini onlyCited youShown, not youNot in it
cheap dentist leedsNamed 0 of 4Named 0 of 40 of 12 runsNeither names youShown, not youShown, not youNot in it

03/Change the answer

What it can see

Find the first step that did not happen

Before ChatGPT can recommend you it has to know you are a business, tie you to your website, read your pages, cite them, then name you. We show where that chain breaks for each location, and open the tool that fixes it.

  • Identity, Reputation, Listings, Content and Access, each marked Fine or Worth a look
  • Links straight to your Business Profile audit, reviews, listings and AI citations
  • Task cards when ChatGPT links to the wrong website, or names you without citing your pages
Summary · What ChatGPT can see about you

  • IdentityFine

    Known as a business, tied to your website

    GBP audit →

  • ReputationFine

    4.8 across 310 reviews

    Reviews →

  • ListingsWorth a look

    Missing from 2 sites that cite rivals

    Citations & Links →

  • ContentWorth a look

    Pages read, rarely cited

    AI sources →

  • AccessFine

    Answer engines can reach your site

First step that did not happen: Your pages cited

AI Citations

The sites that shape the answer

See every site cited across ChatGPT, Gemini, AI Overviews and AI Mode, grouped by the kind of site it is. The ones that cite your rivals and never you are your shortlist of places to get listed or mentioned.

It is built from the answers you already track, and the Domain Overview adds up every location on one website.

  • Your website and your Business Profile, cited or not
  • Cited by assistants only, by Google only, or by both
  • Where to get listed or mentioned, strongest first
AI Citations · Wrenfield Dental

Answers checked

312

Your website cited

18%

Profile cited

41%

Sources cited

146
Every sourceAssistants onlyGoogle onlyCites rivals, never you
SiteAnswers

nhs.uk

Health body
41

wrenfield-dental.co.uk

Your website
22

yell.com

Directory· Cites rivals, never you
17

yorkshireeveningpost.co.uk

Publication· Cites rivals, never you
9

trustpilot.com

Review site
7

Brand

What ChatGPT says when they ask about you by name

A customer who has your name will ask whether you are any good, what people complain about, and who to use instead. We put those prompts to ChatGPT about once a month and score the verdict, kept apart from your keyword results because it is a different moment.

  • Favourable, mixed, neutral or critical, across every answer
  • Who it suggests instead of you, and how often
  • The verdict over time, per engine
  • Five standard prompts, plus up to five of your own
Brand · What ChatGPT says about you by name

Is Wrenfield Dental in Leeds any good?

The verdict, across 5 answers

4 Favourable1 Mixed0 Critical

Suggested instead of you

Millpond Dental2 of 5

Agencies and multi-location brands

Every location, both engines, one screen

See every location at once, grouped by brand, with each engine reported separately. Filter to the ones that are invisible, and see where the two engines disagree, because that is usually the fastest fix on the board.

Brand pages roll a whole estate up, and a report is one link to send, carrying your own branding on Agency and Enterprise.

  • Strong, Needs attention, Invisible and Not checked, per engine
  • Share of voice and the most-named rivals across all your markets
  • White-label share reports on Agency and Enterprise
LLM Visibility · All locationsShare report
AllStrongNeeds attentionInvisibleNot checked
The engines disagree on 2 locations. One names you, the other does not. That is where the work is.
Location ChatGPT Gemini
Wrenfield Dental, Leeds64%58%
Wrenfield Dental, Harrogate41%12%
Wrenfield Dental, York8%47%
Wrenfield Dental, WakefieldNot checkedNot checked

Visibility rate per engine. The two are never blended.

How we measure

No made-up rankings. Just how often you are named.

ChatGPT writes a new answer every time, in a new order. So any tool that prints "you are number 2" is printing a number it cannot defend. We never give a position for an answer engine. We count how often you are named across many prompts and many checks, show how many checks sit behind every figure, and pool them properly rather than averaging averages. It is the claim you can take to a client, and it moves when your work pays off.

What it uses

How it's billed

ChatGPT Visibility runs on your monthly AI visibility checks, an allowance included in every paid plan and kept apart from your geo-grid scan credits. One check is one prompt put to one engine. Every prompt goes to both ChatGPT and Gemini, so a prompt costs two checks each time it runs. Writing, saving and editing prompts uses nothing: only prompts that run are counted. The Run a check dialog shows what a check will use before it runs, and the allowance resets each month.

See every plan
  • One check is one prompt put to one engine
  • Every prompt goes to ChatGPT and Gemini, so it costs two checks a run
  • A service asked as two customers, checked weekly, is about 17 checks a month
  • 600 checks a month on Starter, 3,000 on Pro and 6,000 on Agency, with Enterprise agreed in your contract
  • Writing, saving and editing prompts use no checks
  • Never drawn from your scan credits

FAQ

ChatGPT Visibility. Questions we get

No, and anyone who promises it is selling certainty that doesn't exist. ChatGPT writes a new answer every time, in a new order, so there is no fixed position to win. What we measure is what you can actually move: across the prompts your customers use, how often ChatGPT names you, how that compares with your competitors, and whether it goes up as you strengthen the signals it reads.

Nobody, us included, can reproduce the exact answer one signed-in person sees, because their memory and past chats shape it. But that mostly helps people who already know you. The customer worth winning is the one asking cold, with nothing to personalise on, and that is the case we measure: your town or city written into every prompt, asked on a schedule, counted across many prompts and checks. That signal moves when your visibility work pays off.

From Keyword Manager, where your keywords are grouped into the services you sell. Each service is asked as the everyday customer and as each of your customers, such as someone watching the cost or needing someone today, with your town written in. You can write and reword prompts yourself, import them from a file, have the agent word them as each customer would, or track ideas the agent writes from your own evidence: the keywords you track, your Search Console searches, the searches that find you on Maps, your reviews and the searches ChatGPT ran. The Run a check dialog shows what it will use before anything runs.

We only count you when the answer shows it is you: your phone number, your website or your address, or your name together with your street or your town. A business with a similar name is held back as Needs a look and never counted until you confirm it. Tell us once whether it is you, and every past and future check uses your answer.

Yes. Every prompt goes to both ChatGPT and Gemini, and each engine is reported separately, never blended. Where one names you and the other doesn't is often the most useful thing on the page, because it points at what the other engine reads. Gemini has its own page: Gemini Visibility.

Geo-grid scans check Google itself from a grid of points around your business: your Google Maps position, the local pack, AI Overviews and Google AI Mode. ChatGPT Visibility checks ChatGPT, which has no street-level location and no ranking, only whether the answer names you. So it asks your customers' questions with your town or city written in, and reports how often you're named.

Start where the chain breaks. For each location we show what ChatGPT can see about you: whether it knows you are a business, ties you to your website, reads and cites your pages, and whether your reviews and listings hold up. AI Citations shows the sites that cite your rivals and never you, which is your list of places to get listed or mentioned. Then watch your visibility rate and share of voice over the following weeks.

No. ChatGPT is a trademark of OpenAI. SearchOps is not affiliated with or endorsed by OpenAI. We measure your visibility in ChatGPT independently, using the kind of prompts your customers would use.

The other engine

Gemini, with the same prompts

Every prompt you track here also goes to Gemini, which answers from Google's own index. See how it reads your Business Profile, reviews and listings, and whether it names you.

Explore Gemini Visibility

Start tracking your real rankings today

See where you actually rank on Google Maps, not where Google tells you. Pick the plan that fits and start tracking from day one.